Policy and Awards



Sturges Quality Policy:
Sturges will strive to continuously improve its products to better satisfy the needs of its customers and will strive to deliver defect-free products on time, every time.


Vendor of the Year
award from Black Diamond Equipment, Ltd.



Mohawk Valley Quality Improvement Council Highest Achievement Award

 

    

ISO:9001:
Registered to ISO:9001 since 1998, we aggressively continue our efforts to truly improve our products and processes to better serve our customers.

Using proven tools such as SPC, DOE and six sigma techniques, our team methodically works through the product design and manufacturing processes to identify opportunities for enhanced quality assurance.

When we do make a mistake, our first goal is to do whatever is necessary to relieve our customer’s pain.

We then use this experience to review our system and strengthen it by implementing and verifying an effective corrective action.

    
Why Sturges   
  • 92 % Customer Satisfaction Rating.
  • Award winning quality program.
  • Formalized proof plans for each and every product.